Managed Services

Tailor-made hosting and IT services

Global IT Services PSF offers a wide range of managed services to optimise daily operations, business processes and vendor management. As an extension and replacement of existing IT organisations our team is available for any IT and outsourcing projects. A regulated IT partner to take care of your operational IT management in order to get the most value out of your IT investment while you focus on your business.

Service Level Agreements

Monitoring of servers, applications and platforms while pro-actively acting on alerts requests, incidents and disruptions. Standard procedures and key performance indicators (KPI’s) are captured in a Service Level Agreement (SLA).

Patching & security updates

No need to worry about monthly patches and security updates for operating systems and applications. Our sophisticated patch cycles covers thorough testing and implementation of patches and security updates for any of your operating systems and applications.

24×7 active monitoring

It is important to monitor network and systems and to prevent failures or irregularities. Continuous monitoring, automated alerting and resolution workflows enables our engineers to identify issues and anticipate on problems before you even know they happened.

Cloud and platform optimisation

Fine tuning the deployment of a platform, service or application is never finished. Always looking for ways to optimise performance and capacity usage and enhance security of all environments.

Change management

A successful implementation of a hosting solution starts with a sophisticated design and testing. Following implementation changes follow an acceptance procedure before being taken into production.

Incident management

A Service Desk and dedicated Support engineers with many years of experience to manage incidents and problems in a proactive, responsive and professional manner. The team of certified engineers make sure you don’t have to worry about anything.

Software & license management

Due to regular changes, software & license management is a complex and troublesome process. Knowledgeable license specialists guarantee your cloud and IT environments are correctly licensed and always compliant.

Vendor Management

Strong partnerships with well known vendors make us the right partner for any hardware acquisition, hardware leasing and other life cycle management project.

Managed IT services to help improve your business